About us
About Readingfire and how enquiries are handled
Readingfire takes enquiries about fire risk management across Reading. Separate specialist firms carry out assessments, inspections and training. Find out who handles your message and what happens after you send it.
Taking enquiries for fire safety work in Reading
Readingfire receives enquiries from people who manage homes and buildings in Reading. A landlord with an HMO in Whitley, a managing agent responsible for flats in Earley, or someone who has received a letter from the council can send details here.
The firm does not carry out surveys or inspections. It records what is needed and passes the enquiry to a separate specialist firm that operates in the area. That specialist then contacts the person directly to arrange the visit, agree the scope of work and set a date.
Every service listed on this site, from fire risk assessments to warden training, follows this pattern. The person making the enquiry deals with one point of contact at the start, and the specialist who will do the work takes over once the details are confirmed.
The specialist firms doing the work
Separate specialist firms handle the physical work. When a booking requires a fire door inspection, an inspector holding a third-party certification such as FDIS or BM TRADA visits the building from one of these firms. They check gaps, seals and closers, and write up their findings.
If the job involves compartmentation, another specialist surveys the walls, floors and ceilings to confirm they will hold back smoke and flame. For a fire strategy, the specialist reviews the building layout and writes a plan covering escape routes, alarm grades and emergency lighting.
Training sessions follow the same arrangement. A trainer delivers fire safety awareness courses for staff, or runs warden training covering duties and drills. Each specialist operates independently, holds their own insurance and answers for the quality of their work. Readingfire does not employ them, but accepts enquiries on their behalf so people in Reading have a single place to start.
Where in Reading the services apply
Enquiries come from across Reading and its suburbs. The specialist firms cover residential streets, commercial units and shared housing throughout the town.
HMO landlords often need a specific fire risk assessment that addresses shared kitchens, multiple occupants and escape routes. Student accommodation brings its own requirements, particularly before September when new tenants move in. Flats subject to the Fire Safety Regulations 2022 require attention to external walls and flat entrance doors.
Someone living in Whitley or running a business in Earley sends the same type of enquiry. The detail matters more than the postcode. Describing the building type, the number of storeys and the reason for the request helps the right specialist respond quickly. Whether the issue is a notice from the fire authority or a routine review that has fallen overdue, the process starts the same way.
Guidance before you enquire
People often search for answers before deciding to book anything. The guides on this site exist to help with that stage. They explain what a responsible person must do under the law, how often a fire risk assessment needs reviewing, and what a health and safety report actually covers.
Reading about fire alarm grades or personal emergency evacuation plans might settle a worry without any further action. If it does not, the information makes it easier to describe the problem accurately. Knowing whether a building needs a Grade A or Grade D alarm system, or understanding the difference between stay put and simultaneous evacuation policies, means the enquiry arrives with useful detail already attached.
The rules section collects these guides in one place. Someone unsure whether they even need a fire risk assessment can start there, read through the advice, and decide what to do next.
What happens after you send an enquiry
- 1
You describe the building
You fill in the form with the address, building type and what you think needs checking or arranging.
- 2
Readingfire logs the details
The firm records your enquiry and identifies which trade is required, such as inspection or training.
- 3
A specialist firm takes over
A separate specialist firm receives the details and contacts you directly to agree a date and scope.
- 4
The work is completed
The specialist visits your building, carries out the agreed task and provides a written record.
What you receive after the work is done
Once the specialist finishes the visit or session, they leave you with written evidence of what they found and what needs to happen next.
- Written report
- A document recording findings, hazards spotted during the visit and steps required to reduce risk.
- Action plan
- A list of specific tasks to complete, ordered by urgency, so you know exactly what needs attention first after a specialist inspects your home for fire risks.
- Training certificates
- Proof that named individuals attended and completed the relevant fire safety course, which landlords or managing agents can keep on file if an inspector asks to see it.
Send your enquiry about fire safety
Fill in the form with your details and what you need. Readingfire receives the message and passes it to the appropriate specialist firm. Sending an enquiry does not commit you to booking anything.
- No obligation to book
- Local specialists only
- One form to start